1. Introduction
Zertly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered certification study platform.
By using Zertly, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
- • Email address and name (when you create an account)
- • Profile information (certification goals, study preferences)
- • Payment information (processed securely through third-party providers)
Study Data
- • Quiz responses and exam results
- • Study progress and performance analytics
- • AI coach conversations and interactions
- • Study notes and saved explanations
- • Time spent studying and usage patterns
Technical Information
- • Device information and browser type
- • IP address and location data
- • Cookies and similar tracking technologies
- • Log files and usage analytics
3. How We Use Your Information
- • Personalized Learning: To create custom study plans and identify your weak areas using AI analysis
- • AI Features: To power our AI coach, generate explanations, and provide intelligent recommendations
- • Progress Tracking: To show your study progress and performance improvements over time
- • Account Management: To provide customer support and manage your subscription
- • Platform Improvement: To analyze usage patterns and improve our services
- • Communication: To send important updates about your account or our services
4. AI Data Processing
Our platform uses artificial intelligence to enhance your learning experience. This includes:
- • Processing your quiz responses to identify knowledge gaps
- • Analyzing your study patterns to optimize recommendations
- • Generating personalized explanations and study materials
- • Powering our AI coach for real-time assistance
AI processing is performed to improve your learning outcomes and is essential to our service functionality.
5. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information in these limited circumstances:
- • Service Providers: With trusted third-party services (Supabase for data storage, payment processors)
- • AI Services: With AI providers (Google Gemini) for processing study-related queries
- • Legal Requirements: When required by law or to protect our rights
- • Business Transfers: In case of merger, acquisition, or sale of assets
6. Data Security
We implement appropriate security measures to protect your information:
- • Encryption in transit and at rest
- • Secure authentication systems
- • Regular security audits and updates
- • Limited access to personal data on a need-to-know basis
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the following rights regarding your personal information:
- • Access: Request a copy of your personal data
- • Correction: Update or correct inaccurate information
- • Deletion: Request deletion of your account and data
- • Portability: Export your study data
- • Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at privacy@zertly.com.
8. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- • Account data: Until account deletion
- • Study progress: Until account deletion or upon request
- • Payment records: As required by law (typically 7 years)
- • Support communications: 3 years from last interaction
9. Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
10. International Users
If you are accessing our service from outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- • Email: privacy@zertly.com
- • Website: zertly.com