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Terms of Service

Last updated: June 13, 2025

1. Agreement to Terms

By accessing and using Zertly ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our AI-powered certification study platform operated by Zertly ("us", "we", or "our").

2. Description of Service

Zertly provides an AI-powered study platform for IT certification preparation, including but not limited to:

  • • AI-powered practice quizzes and mock exams
  • • Personalized study plans and progress tracking
  • • AI-powered explanations and study assistance
  • • 24/7 AI certification coach
  • • Performance analytics and insights
  • • Study notes and knowledge base access

3. User Accounts

To access certain features of the Service, you must register for an account. You agree to:

  • • Provide accurate, current, and complete information
  • • Maintain and update your account information
  • • Keep your password secure and confidential
  • • Accept responsibility for all activities under your account
  • • Notify us immediately of any unauthorized access

You must be at least 13 years old to create an account. Users under 18 must have parental consent.

4. Subscription and Payment Terms

Free Plan

Our free plan provides limited access to basic features with usage restrictions as outlined on our pricing page.

Paid Subscriptions

  • • Subscriptions are billed monthly or annually in advance
  • • Payment is due immediately upon subscription activation
  • • We accept major credit cards and payment methods as displayed
  • • All fees are non-refundable except as required by law
  • • Prices may change with 30 days advance notice

Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until the end of your billing period.

5. AI and Content Usage

AI-Powered Content

Our platform uses artificial intelligence to generate study materials, explanations, and recommendations. You understand that:

  • • AI-powered content is provided for educational purposes
  • • Content accuracy cannot be 100% guaranteed
  • • You should verify important information from official sources
  • • AI responses are based on training data and may contain limitations

User-Generated Content

Content you create or submit (study notes, AI chat interactions) remains yours, but you grant us a license to use it to provide and improve our services.

6. Acceptable Use Policy

You agree not to:

  • • Use the service for any unlawful purpose
  • • Share your account credentials with others
  • • Attempt to reverse engineer or extract our AI models
  • • Scrape, copy, or redistribute our content without permission
  • • Violate any applicable laws or third-party rights
  • • Interfere with or disrupt the service
  • • Use the service to train competing AI models
  • • Create multiple accounts to circumvent usage limits

7. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Zertly and its licensors. The service is protected by copyright, trademark, and other laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service except as permitted by these Terms.

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

By using our Service, you consent to the collection, use, and processing of your data as described in our Privacy Policy.

9. Disclaimers and Limitations

Educational Purpose

Zertly is designed to assist with certification study but does not guarantee exam success. Your results depend on various factors including your study habits, prior knowledge, and effort.

Service Availability

We strive to provide reliable service but cannot guarantee 100% uptime. The service is provided "as is" without warranties of any kind.

Limitation of Liability

To the fullest extent permitted by law, Zertly shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may simply discontinue using the Service.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

12. Governing Law

These Terms shall be interpreted and governed by the laws of the United States, without regard to conflict of law provisions.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • • Email: legal@zertly.com
  • • Website: zertly.com